****IMPORTANT INFORMATION REGARDING OUR APPOINTMENT SYSTEM DUE TO THE CORONAVIRUS PANDEMIC*****
As a precautionary measure only we have changed our current appointment system.
All appointments will now be offered as telephone triage with either a GP or an Advanced Practitioner. If the Clinician feels that you need to be seen then they will offer you an appointment.
This is to limit patient contact for the safety of everyone during the coronavirus pandemic
We are currently contacting all patients that have routine appointments booked to offer a telephone triage appointment as an alternative.
We are aware that our phone lines are extremely busy at the moment.
Please bear with us.
Routine appointments can be made by telephone or by calling at reception. There is a limited amount of same day appointments available.
Urgent cases can be seen on the same day, but you will be asked for an indication of your symptoms so we can assess how soon the doctor or nurse should see you.
Please inform the surgery if you are unable to keep your appointment. This helps us to provide a better service.
Appointments can be cancelled during opening hours via telephone or if you are registered for online services these can be cancelled at anytime by logging on to your online account.
To make an appointment, please ring 01782 536300.
In case of an emergency in surgery opening hours or where you feel a visit is required or you need to speak to the doctor on call, please ring 01782 536500.
If you require an ambulance for a hospital appointment, please ring 01782 676666 3 days prior to your appointment if possible. This is required by the ambulance service in order for them to organise transport arrangements. You will need to have your details ready to give to the service. (i.e. The clinic you will be attending and the doctor you will be seeing).